October 30, 2020
As always, our team and I hope that this letter finds you safe and healthy. Some of you may be aware that our facility has began to assist our local hospitals with taking in COVID patients into our facility. We want to keep you updated with what is going on. We have created both a COVID and precaution unit. This is to ensure that our residents and staff stay safe. we must all remain vigilant in following all guidelines, recommendations, and best practices to stay safe and fight this pandemic.
We continue testing our staff and residents at regular intervals as required by CMS, CDC and DPH. Although we are following social distance guidelines, handwashing protocols, hygiene recommendations, and wearing masks in our center -are still STRONGLY enforced. We STRONGLY encourage that all staff and residents receive an annual Influenza Vaccine. We have received our shipment of the Influenza vaccine. We will continue to administer flu vaccines with a goal of 100% participation of staff and residents.
• The Department of Public Health (DPH) also announced that are resuming routine surveys. As always, we will continue to communicate to you when a state or federal agency has
conducted a survey here.
• Each nursing unit has tablets assigned for resident use such as virtual visits, games, etc. and many of our residents are enjoying learning how to use this technology and having the world at their fingertips.
• Every weekday, I and my administrative team round a different nursing unit and meet with our residents to let them know we’re here for them and give them an opportunity to voice any questions or concerns that they may have directly to us. We also use this time during rounds to assess our residents, our environment, and ask our residents specific questions such as satisfaction with meals, preferences, activities being provided, interaction and response from staff, proper operation of all equipment in their room and more!
Please know that alternative visitations continue. We do offer tablets for our residents to use for video visits, phone calls, etc. to ensure that you and your loved ones remain in contact, as best as you can during these very uncertain times.
As always, thank you for your patience and please stay safe and healthy!
Michael Fior, Administrator