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COVID-19 Letter From Our Administrator

I would like to personally thank you for your patience during this very unusual time we are all facing. This is an unprecedented time for all of us and we appreciate the support and kind words of encouragement we have received. We continue to monitor and look to our state and federal governing bodies on updates for Covid-19.

Most of you already know that we are an Athena Health Care Systems’ managed center, which means we are part of southern New England’s largest provider of skilled nursing and post-acute care services. As such, we have access to many policies and procedures to plan for such circumstances and access to additional resources for planning and contingencies.

Some of those contingencies include ensuring that we have adequate staffing in times of natural and other disasters and access to needed provisions to ensure uninterrupted care of our residents, including food, medical supplies and other necessities.

Our center has many policies and procedures for regular cleaning and infection prevention protocols, all of which we follow daily. During flu season and certain times of the year, we are at an increased level for infection prevention. We are now at an even more heightened level. We have stepped up our typical cleaning and disinfecting schedule that would be in place during flu season to include an enhanced cleaning schedule and upping our surface cleaning on high contact areas, to name a few.

As soon as we know of any changes to the restrictions on visitors, we will let you know. We will provide updates as often as possible. You can also get updates via Facebook. Please like and follow our page and look for updates there as well.

Our Facebook link is: @AbbottTerraceHealthCenter

Please be aware that all of our residents have been provided with their own personal phone numbers and phones in their rooms. In order to obtain the phone number for your loved one, please call the facility at 203-755-4870. The receptionist can provide you with the telephone number for your loved one. Also, if you would like to receive updates via email address please contact the facility by phone or Facebook message.

We wish you all the best and continued good health.

Sincerely,

Michael Fiore

Administrator

March 21, 2020 Athena News